With so much hype in the market about Robotic Process Automation (RPA) and the various vendors all rebranding their existing software to RPA, customers are confused by the all the conflicting information and range of functionality.
Blue Prism brings a number of experts together to discuss what is going on in the marketplace and the most recent research that has been conducted of the early adopters in this space.
Sarah Burnett, VP and global lead for automation research at the analyst firm Everest Group, shares her analysis of the automation market, the technology adoption trends, and the outlook for the future. She is followed by London School of Economics Professor Leslie Willcocks and Dr. Mary Lacity from University of Missouri who have studied 14 early adopters of RPA. The results of that research have culminated in their book “Service Automation: Robots and The Future of Work.”