John Hagel, Co-Chairman, Deloitte Center for the Edge

Too often, the “future of work” conversation is framed as “win-lose” with companies and workers pitted against each other. In this session, we will explore some real examples of where the routine work of front line workers has been redefined to be more fluid and creative, and what approaches others might take based on these experiences.

 (24:33)

Posted by Derek M. D'Onofrio

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