EXL Services

Vice President – Business Development, US P&C Insurance | Jul 2014 – Sep 2016
Greater New York City Area


  • A $742 million global business process management (offshore & onshore BPO) company that creates agile, customer-centric operating models that improve growth and profitability by integrating operations consulting, operations management, analytics business services and BPaaS platforms.


  • Lead the business unit’s marketing and sales effort, excluding activities with industry analysts and advisers, to generate operations management new logo revenue. Addressed sales tactics. Served as an individual sales contributor.
  • Drove the insight selling, issue based consulting, storytelling and change management process. Translated needs into solutions through collaboration, problem analysis, conclusions and recommendations. Implemented solutions.
  • Targeted C-Suite leaders of property & casualty insurance companies seeking business model, operating model and process transformation. Crafted solutions leveraging business process management, robotic process automation, analytics disciplines and BPaaS. Targeted policy acquisition, underwriting, claims, policy servicing, risk management & compliance and finance & accounting parts of business value chain.